Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website www.invayasystems.com (the "Website") and any services provided by Invaya Systems (OPC) Pvt Ltd ("we", "our", or "us"), a company registered in India.

By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

2. Company Information

Invaya Systems (OPC) Pvt Ltd
Baladia, Bhuj,
Kachchh - 370427, Gujarat, India
Email: info@invayasystems.com
Phone: +91 70168 42506

3. Services

Invaya Systems provides artificial intelligence and robotics solutions, including but not limited to AI software development, robotics systems, simulation solutions, and drone technology. The specific scope of services provided to any client will be defined in a separate service agreement.

We may also communicate with you through digital messaging platforms, including WhatsApp Business, to respond to enquiries, provide service updates, and send promotional communications (with your consent).

4. Use of Website

Permission is granted to temporarily access the materials on our Website for personal, non-commercial viewing only. Under this licence, you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or public display
• Attempt to decompile or reverse engineer any software on the Website
• Remove any copyright or proprietary notations from the materials
• Transfer the materials to another person or mirror them on any other server
• Use the Website in any way that could damage, disable, or impair it
• Use automated tools to scrape, crawl, or extract data from the Website

This licence shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.

5. Communications and Messaging Consent

By providing your phone number and opting in to receive messages from us (including via WhatsApp Business), you consent to receiving communications from Invaya Systems. These may include:

• Responses to your enquiries and support requests
• Service-related updates and notifications
• Promotional offers and marketing communications (only with separate opt-in consent)

You may withdraw your consent and opt out of receiving messages at any time by sending an email to info@invayasystems.com requesting to stop receiving messages. Standard messaging rates from your carrier may apply.

6. AI Chatbot Services

Invaya Systems operates AI-powered chatbots on WhatsApp and other messaging platforms. By interacting with our chatbots, you acknowledge and agree to the following:

• Automated responses: Our chatbots use artificial intelligence to generate responses. You are communicating with an AI system, not a human, unless explicitly informed otherwise
• No professional advice: Responses provided by our AI chatbots are for informational purposes only and do not constitute professional, legal, medical, or financial advice
• Accuracy limitations: While we strive for accuracy, AI-generated responses may contain errors or incomplete information. You should independently verify any important information provided by our chatbots
• Data usage: Messages you send to our chatbots are processed to provide responses and may be used to improve our AI systems as described in our Privacy Policy
• Multiple numbers: We may operate chatbot services across multiple phone numbers for different services or business functions. These Terms apply to all chatbot interactions with Invaya Systems regardless of the phone number used
• Prohibited use: You may not use our chatbots to submit unlawful, harmful, threatening, abusive, or otherwise objectionable content, or attempt to manipulate, exploit, or reverse-engineer the AI systems

7. Privacy

Your use of our Website and services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using our Website, you consent to the data practices described in our Privacy Policy.

8. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, software, and the compilation thereof, is the property of Invaya Systems (OPC) Pvt Ltd and is protected by Indian and international copyright, trademark, and other intellectual property laws.

The Invaya Systems name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Invaya Systems (OPC) Pvt Ltd. You may not use such marks without our prior written permission.

9. Disclaimer of Warranties

The materials and services on our Website are provided on an "as is" and "as available" basis. Invaya Systems makes no warranties, expressed or implied, and hereby disclaims all warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, Invaya Systems (OPC) Pvt Ltd and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, profit, or business interruption, arising out of the use or inability to use our Website or services, even if we have been advised of the possibility of such damages.

11. Third-Party Links and Services

Our Website may contain links to third-party websites and services, including Meta (Facebook, Instagram, WhatsApp) platforms. We are not responsible for the content, privacy practices, or terms of any third-party websites. Your use of third-party services is subject to their respective terms and privacy policies.

12. Accuracy of Materials

The materials appearing on our Website may include technical, typographical, or photographic errors. We do not warrant that any of the materials are accurate, complete, or current. We may make changes to the materials at any time without notice.

13. Termination

We reserve the right to terminate or suspend your access to our Website and services at our sole discretion, without prior notice, for conduct that we believe violates these Terms, is harmful to other users or third parties, or for any other reason. Upon termination, your right to use the Website will immediately cease.

14. Modifications

Invaya Systems may revise these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website following the posting of changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Bhuj, Kachchh, Gujarat, India.

16. Compliance

Our Website and services are operated in compliance with applicable Indian laws and regulations, including:

• The Information Technology Act, 2000 and rules made thereunder
• The Digital Personal Data Protection Act, 2023
• The Consumer Protection Act, 2019

Where we use third-party platforms such as Meta (Facebook, Instagram, WhatsApp), we also comply with their applicable Platform Terms and Policies.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Invaya Systems (OPC) Pvt Ltd
Baladia, Bhuj,
Kachchh - 370427, Gujarat, India
Email: info@invayasystems.com
Phone: +91 70168 42506